SAP Enable Now & Digital Adoption in Malawi | PromptEdify
SAP Enable Now & Digital Adoption in Malawi | PromptEdifyMalawi's (capital city of) administration town is Lilongwe, is also progressing on its digital transformation journey. With the boma (government), the private sector, and the financial sector (banks), they are all moving towards modernizing their operations; the demand for intelligent Enterprise Resource Planning (ERP) Systems and Digital Adoption Structures has increased substantially. Companies in the Government, Banking and Financial Services, Telecommunications, Manufacturing and emerging Oil and Gas Services sectors have all started to use SAP Solutions for increasing efficiency, transparency, and improved service delivery.
Both of these tools are becoming increasingly important to help users successfully adopt complex SAP Systems in this changing environment: Sap Enable Now and Walk me and the WalkMe Digital Adoption Platform (WalkMe DAP)
SAP Business One (Cloud & On-Premise) for Growing Enterprises
SAP Business One (Cloud & On-Premise) serves as a flexible ERP base for small to mid-sized companies operating in Malawi’s Malonda (trade), Logistics and light manufacturing sectors. These companies in the major cities of Lilongwe, Blantyre, and other neighbouring areas have adopted SAP as their framework for managing finance, inventory, sales and purchasing through one integrated system.
However, technology by itself isn’t enough. Adoption of new technologies can be difficult as teams transition from traditional (manual) and past systems. This is where Sap Enable Now Implementation & Support becomes very important by providing users the ability to use an application’s contextualized (within application) help, training materials and performance support.
SAP Enable Now: Driving Digital Adoption at Scale
SAP Enable Now is a strong digital adoption tool that allows businesses to build, manage, and create contextual learning content. Through the use of microlearning assets, guided tours, simulations, or documents, you will be sure your employees can confidently and accurately do their work (Chikhalidwe).
The use of analytics and role-based learning paths gives companies in Malawian organizations a way to reduce employee training costs or improve compliance by getting employees to raise a non-compliance issue, and to get them to a compliant level. Employees can access the content at any time via their SAP Enable Now login portal, whether they're in the office or working from another location.
SAP Enable Now vs WalkMe: A Strategic Comparison
The two platforms of SAP enable now vs walkme frequently create questions for the Malawi business community, as both support Digital Adoption, but their capabilities are quite different. SAP Enable Now is generally viewed as having a greater embeddedness in the SAP Ecosystem of Products/Services, while WalkMe is widely considered a cross-application guidance tool used for multiple non-SAP applications.
Within SAP-centric environments, i.e. public/mabanki sector, sap enable now walkme evaluations generally favour SAP Enable Now due to its lower integration complexity and native SAP alignment.
SAP S/4HANA and Industry Transformation
Malawi's large corporations and governmental departments are increasingly moving to SAP S/4HANA to create more modern and efficient core business practices. These movements in SAP S4HANA show up in the following industries:
Government – Improving public finance management, Transparency in procurement, and electronic delivery of services to Malawi citizens
Telecommunications – Delivering billings, completing the full lifecycle of customer management, and positively meeting regulatory requirements
Banks and Financial Services – Reporting, risk management and operational efficiency improvements
Manufacturing – Improving supply chain and production planning workflows
O&G (Emerging Services) – Managing the operations of complex asset-intensive environments, ensuring compliance with legislation.
For users of large, complex systems like SAP S4HANA, tools that promote digital adoption (e.g., SAP Enable Now and WalkMe) will help build their ability to navigate and use those systems effectively.
Success Stories / Case Studies in Malawi
Structured Digital Adoption (SDA) is yielding measurable results across various local agencies:
A Local Government Agency located in Lilongwe has seen a reduction in user error rates in their SAP FICO and SAP MM applications of 40%+ through the use of SAP Enable Now Learning Simulation content.
A Bank has now integrated the SAP Enable Now training material into their Banking and finance training New Hire Orientation training program, yielding a Reduction in New Hire Onboarding Timelines.
A Manufacturer has seen both SAP SD and inventory accuracy improved through the implementation of Guided Process Walk-thrus at the point of Use.
These three case examples show how organizations can experience the benefit of Digital Adoption through operational excellence and sustainable development.
Why Prompt Edify for SAP Enable Now & WalkMe?
Prompt Edify has substantial experience with the implementation and support of SAP Enable Now and the WalkMe digital adoption platform in global and enterprise-scale SAP landscapes. As a geographically diverse firm with established operations throughout the African continent and in neighbouring countries, Prompt Edify is well-versed in the local context, regulatory environment, and skill pool of Malawi.
Prompt Edify helps to deliver actual business value through Digital Adoption - the full range of strategic development, rollout, and content creation - not just implementation of technology.
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